Speaking to patients to ensure they understand the reason for their referral is key. It is also helpful to have a letter to re-enforce this. Your Practice may already use one that works well. If not, this letter can be imported for use in your Practice to give to patients when they are being referred on an urgent suspected cancer (2ww) pathway. This information prepares patients for the fact they are referred to a “cancer” clinic, yet offers some reassurance and also emphasises the importance of being available for their appointment even if short notice.